Terms of Use

Accepting these terms

By downloading, accessing, or using the Service you agree to these terms. If you do not agree, please do not use the Service.

If you are using Momo on behalf of an organisation, you confirm you have authority to bind that organisation to these terms.

Who can use the Service

You must be at least 16 years old to create an account. If the law where you live sets a higher age for consenting to the processing of personal data, you must meet that age instead.

You are responsible for keeping your login credentials confidential and for everything that happens under your account. Tell us promptly if you believe someone else has accessed it.

What Momo does — and what it does not do

Momo estimates the calories and macronutrients in your meals from photos you take, and offers general nutrition information based on those estimates.

These estimates are produced by automated models. They are approximations, not measurements. Portion size, preparation method, hidden ingredients, and image quality all affect accuracy, and results will sometimes be wrong.

Momo is not a medical device and does not provide medical advice, diagnosis, or treatment. Do not use it to manage a medical condition. Always seek the advice of a qualified health professional before changing your diet, and never disregard or delay professional medical advice because of something you read in the Service. If you may be experiencing a medical emergency, contact your local emergency services.

If you have or have had an eating disorder, please speak with a health professional before using calorie-tracking tools of any kind.

Subscriptions, billing, and renewals

Some features require a paid subscription. Subscriptions bought inside the app are sold and processed by Apple (App Store) or Google (Google Play), not by Momo directly.

Key points that apply to store-processed subscriptions:

• Payment is charged to your Apple or Google account at confirmation of purchase.
• Subscriptions renew automatically at the then-current price unless you cancel at least 24 hours before the end of the current period.
• You manage and cancel your subscription in your Apple or Google account settings — uninstalling the app does not cancel it.
• Refunds are handled under the store's policy. We cannot issue refunds for store-processed purchases, though we are glad to help you contact them.

Where a free trial is offered, any unused portion is forfeited when you buy a subscription. We may change our prices; changes take effect at the start of the next billing period and never mid-term.

Your content

You keep all rights in the photos, notes, and other content you add to the Service ("your content"). We do not claim ownership of it.

You grant us a limited, worldwide, royalty-free licence to host, store, process, and display your content solely to operate and improve the Service for you — for example, to analyse a meal photo and return an estimate, and to show you your own history. This licence ends when you delete the content or your account, except for backups that age out on our normal retention schedule.

How your content is handled is described in the Privacy Policy.

Acceptable use

Please do not:

• Break the law, infringe anyone's rights, or upload content you do not have the right to upload.
• Reverse engineer, decompile, scrape, or attempt to extract the source code or models behind the Service, except where that restriction is prohibited by law.
• Interfere with, overload, or probe the Service or its infrastructure, or bypass any rate limit or access control.
• Resell, sublicense, or commercially exploit the Service without our written permission.
• Use the Service to build a competing product, or to train a machine learning model.

Our intellectual property

The Service — including its software, models, design, text, and the Momo name and logo — belongs to [Company legal name] or its licensors and is protected by intellectual property law.

We grant you a personal, non-exclusive, non-transferable, revocable licence to use the Service for your own non-commercial use, subject to these terms. Nothing else is granted.

Third-party services

The Service relies on third parties — app stores, hosting and AI providers, analytics — and may link to sites we do not control. We are not responsible for third-party content or practices, and your use of those services is governed by their own terms.

Changes to the Service

We are actively developing the Service and may add, change, or remove features. If we discontinue a feature you have paid for, or discontinue the Service entirely, we will give reasonable notice and, where required by law, a pro-rata refund of any prepaid, unused amount.

Suspension and termination

You may stop using the Service and delete your account at any time.

We may suspend or terminate your access if you materially breach these terms, if we are required to by law, or to protect the Service or its users. Where it is reasonable to do so, we will tell you first and give you a chance to put things right.

Sections that by their nature should survive termination — content licence for backups, intellectual property, disclaimers, limitation of liability, and governing law — do survive.

Disclaimers

To the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including fitness for a particular purpose, merchantability, non-infringement, and any warranty as to the accuracy of nutritional estimates.

We do not warrant that the Service will be uninterrupted, secure, or error-free.

Some jurisdictions do not allow the exclusion of certain warranties. Where that is the case, the exclusions above apply to you only to the extent permitted, and nothing here limits your non-waivable statutory or consumer rights.

Limitation of liability

To the fullest extent permitted by law, [Company legal name] will not be liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of your use of the Service.

Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the twelve months before the event giving rise to the claim, or USD 100.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Governing law and disputes

These terms are governed by the laws of [Country/State], without regard to conflict-of-law rules, and the courts of [Country/State] have exclusive jurisdiction.

If you are a consumer in the EEA or UK, this does not deprive you of the protection of the mandatory laws of your country of residence, and you may bring proceedings in your local courts.

Before starting formal proceedings, please contact us at [support@example.com] — most issues are resolved quickly this way.

Changes to these terms

We may update these terms as the Service evolves. If a change is material, we will give notice in the app or by email before it takes effect. Continuing to use the Service after that point means you accept the updated terms.

Contact

Questions about these terms: [support@example.com]

[Company legal name], [Registered address]